Tuesday 26 April 2016

JOB: Service Writer, CMC Cannock

SERVICE WRITER

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CONTACT DETAILS: LIAM.JOHNSON@CMCBIKES.COM

We are looking for a Service Writer to join our team at our brand new Cannock dealership.
We offer a wide range of new and used motorcycles, and take great pride in being able to offer a first class experience for their customers.

Working as part of a busy team, you will be based on Service Reception where your responsibilities will include meeting and greeting customers, dealing with any telephone enquiries and liaising with the Service Manager.

Looking after a team of Technicians, allocating the work load and managing the jobs effectively.

You will ensure that services and repairs are completed within agreed timeframes and that customers are kept fully informed along the way, and be responsible for providing customers with estimates and accurately invoicing for work carried out.

The successful Candidate should possess previous experience of working within a Service Advisor role in the motor trade, have strong customer service skills & the ability to work without supervision, as well as being able to priorities and multi task. You should be able demonstrate the ability to build rapport with all types of customers and be confident in negotiating and influencing situations.

For all applications, please send/email (CV, letter) to liam.johnson@cmcbikes.com


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