CONTACT DETAILS: 01270 508102 OR EMAIL RECRUITMENT@PLANTECASSIST.CO.UK
Primarily responsible for motorcycle service/maintenance, diagnostic and repair function to Plantec’s own fleet bikes and insurance client repairs.
Job Title:
Workshop Team Leader/Fleet Motorcycle Technician
Location:
Dudley
Reports To:
Repair and Fleet Operations Manager
Overall Purpose of the Job:
Primarily responsible for motorcycle service/maintenance, diagnostic and repair function to Plantec’s own fleet bikes and insurance client repairs.
Immediate Superior – Head of Operations
Principle Duties
- To carry out routine servicing or maintenance on fleet bikes ((pre delivery inspections)
- Conduct diagnosis of any found reported faults, carrying out repairs as required
- Completion of appropriate documentation within Workshop KAM system.
- Carry out road tests to confirm correct operation and stability following service/repair
- To understand the part ordering process
- The fitment of parts and accessories to motorcycles.
- Ensure work space and tools/equipment is kept maintained to an acceptable standard.
- The knowledge to use diagnostic equipment
- The capability of working to the highest quality standards
- Team player and communication skills
- Maintain high standards of house-keeping
- Working to efficiency targets
- Be aware of the importance of good customer service
- Smart and presentable at all times wearing clean uniform
- Carry out servicing and repair work to all types motorcycles with indiscriminate enthusiasm
- Advise appropriate colleagues of any additional work found
- Ensure that work is completed within manufacturers' standard times where possible
- Keep personal working area clean, tidy and free from potential hazards
- Report any potential hazards to your supervisor
- To comply with all H@S standards
- Return unused parts to the Parts Department
- Test ride bikes after they have been worked on
- Take all reasonable care of fleet motorcycles
- Attend training courses to update personal skills and knowledge
- To be totally flexible regarding workloads in busy and quiet seasons so that your working days match business levels
- To be available to work within the desired needs and demands of the business
- Distribution of Workshop loading (allocation of work)
- Monitor technician productivity / efficiency
- Workshop reports
- Monitor fleet availability
- Develop the reputation of Plantec as the partner of choice
- Work closely with technicians to coach, mentor and improve technical capability knowledge and skill
- Work towards Centre Key Performance Indicators
- Lead the workshop in the absence of the workshop manager to maximise on performance
- To lead a team of workshop technicians to carry out routine servicing, maintenance and repair on a range of motorcycles
- Supervise and develop technicians to diagnosis faults and carry out repairs as required
- Supervise the workshop floor to ensure work space is managed effectively
- Identify what tools/equipment is required and ensure current holding is maintained to an acceptable standard
- Ensure that work is completed within manufacturers' standard times where possible
- Monitor workshop loading
- Supervise and monitor technician performance
- Distribute workshop jobs
Job Knowledge, Skills and Experience
- ATA accreditation / Industry
- Knowledge of motorcycle industry
- Full licence to ride any motorcycle
- Willingness to learn
- Ability to work independently or as part of a team
For more information please call 01270 508102 or email recruitment@plantecassist.co.uk
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