We are looking for an experienced Service Advisor to join our successful aftersales team within an established family-run motorcycle dealership.
Working in a team environment, you will be responsible for providing a first class service to our customers who want to book their motorcycles in for service, mot or repair. You will be required to liaise with the workshop, to manage work in progress whilst keeping customers informed of the job status. You'll also be required to help customers with their general servicing enquiries and for resolving any service related queries to the customer's complete satisfaction.
The Service Advisor will need to ensure that the workshop environment is fully loaded and will also perform various administration tasks including invoicing and warranty claims. Data capture and service related marketing campaigns will be a day-to-day requirement. This is a customer focused and process driven role.
Other Benefits
A competitive salary will be offered to the right candidate. This is a great opportunity to work within a thriving motorcycle dealership.
Ideal Candidate
The successful candidate will be process driven, personable and able to achieve high levels of customer service. Strong communication and IT skills, and a thorough understanding of motorcycles will be essential qualities for this post. Prior experience of working with the Honda and/or KTM brands is desirable.
In the motorcycle / related trades? why not register for FREE motorcycle industry news at www.britishdealernews.co.uk
No comments:
Post a Comment